Product service

Meopta Product Service

Meopta sports optics products are finely tuned precision optical instruments. Crafted from the finest materialsutilizing state-of-the-art manufacturing processes in our Total Quality Control environment, every one of our products is designed and built to provide a lifetime of exceptional performance. Should your product service, please follow the steps listed below to ensure efficient processing of your service claim.

Meopta Products Service Outline
Your Meopta sports optic product is covered by a 30 Year Transferable Warranty, guaranteed to be free from defects in materials and workmanship for the life of products. If for any reason your Meopta sports optic product should have a material or workmanship defect, Meopta - optika, s.r.o. will, at its discretion either repair or replace your product free of charge under the conditions stated below.

In order to qualify for the Meopta 30 Year Transferable Warranty, customers must register their Meopta sports optics product within 30 days of purchase. Registration is available either online at www.meoptasportsoptics.com or by completing the enclosed mail-in registration form (further called “regular registration”).
Without proper registration a standard warranty limited for 10 years from the purchase date is applied.
In case of any warranty claims the customer must submit the Warranty Certificate and purchase receipt.
Warranty claims will not be accepted without these documents!

In the event of a malfunction or failure of your Meopta sports optic product, please contact either the Local Authorized Meopta Dealer in the country where your product was purchased (dealer list can be found on www.meoptasportsoptics.com) or Meopta – optika, s.r.o. directly if you are from an EU country. Once properly returned to an Authorized Meopta Dealer or Meopta – optika, s.r.o., an expert determination will be made as to the defect of the product and whether it falls under the warranty conditions stated herein (only complete devices can be accepted for warranty repair).
Any and all Meopta sports optics products sold within the USA and Canada either directly by Meopta U.S.A., Inc. or its dealers are covered under the warranty provided by Meopta U.S.A., Inc. Therefore, any and all warranty claims for these items must be serviced in the U.S.A. by Meopta U.S.A.

The Meopta 30 Year Transferable Warranty or Standart 10 Years Warranty only covers defects which may arise during normal use. Meopta – optika, s.r.o. assumes no responsibility whatsoever for malfunctions, damages or defects resulting from abuse, misuse, neglect, unauthorized alterations, modifications or repairs by any other entity other than an Authorized Meopta Service Center. Also, any cosmetic or mechanical aging of the product which arise through normal use are similarly not covered. The Warranty does not apply to consumer material used or installed in the product (e.g. batteries). No other warranties, guarantees or declarations other than those stated are implied.
ANY RE-SALE OF THIS PRODUCT IS SUBJECT TO LOCAL EXPORT REGULATIONS. MEOPTA – OPTIKA, S.R.O. DOES NOT CONDONE OR AUTHORIZE ANY UNLAWFUL EXPORT / IMPORT OF THIS PRODUCT.

 

 


* Standard 10 year + extendable 30 year warranty is applicable only to Artemis riflescopes and Meostar R1 riflescopes, B1 binoculars, S1, S2 spotting scope bodies and TGA spotting scope body
** Standard 10 year warranty only is applicable to MeoPro binoculars and riflescopes, plus all accessory items (S1 and S2 spotting scope eyepieces, photoadapters, 2x doubler, tripod adapter)
*** Two year warranty + extendable 10 year warranty applicable to all ZD riflescopes

 

 

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